Account & data
Delete your account.
Passengers and drivers can request deletion of their Sttepa account and associated personal data. This page is available without signing in.
How to Request Deletion
In the Sttepa app, go to Profile > Delete Account and follow the on-screen steps. If you cannot access your account, email [email protected] to request deletion. We may ask you to verify account ownership before processing a request.
What Happens to Your Data
A processed request concerns your account and associated personal data. Information that is no longer needed will be deleted or anonymized. Some information may need to remain where required by applicable law or reasonably necessary for legitimate legal or security purposes. Any retained information will be handled in line with the Privacy Policy.
Questions
For questions about your data or a deletion request, contact [email protected].